Pay a toll payment notice or infringement notice

If you have used the Northern Gateway Toll Road and not paid for your toll within 5 days you will receive a toll payment notice. This notice is sent to the person registered in relation to the vehicle that used the toll road and will include an administration charge of $4.90 per notice issued.

If you do not pay the toll payment notice within 28 days we will refer any unpaid tolls and administration costs onto a debt collection agency and will issue an infringement notice with an additional fee of $40 for each unpaid toll.

Infringement notices that are not paid will be referred to the courts for collection as an unpaid fine.

Updated: 10/05/2010 10:00 a.m.

How to pay a toll payment notice

You can pay a toll payment notice online or by phone. You’ll need the toll reference number found on the right-hand side of the notice under ‘Notice details’ or under ‘Plate number’ on the remittance slip. If you can’t find it please call us on 0800 40 20 20.

POLi

You can buy up to 10 trips using Pay Online (POLi) if you have internet banking with one of the following banks: ANZ, ASB, BNZ, Kiwibank, National Bank, TSB Bank, Westpac, Bank Direct. Please note POLi is not available for business internet banking customers. To use POLi your computer will need:

• a Microsoft .NET framework 2.0 or above
• an Internet Explorer 6.0+, Firefox 2+ or Chrome browser (Javascript must be enabled)
• a Microsoft Windows (XP SP2+, Vista, Windows 7, Server 2003, Server 2008) operating system

Learn more about POLi

By phone

You can pay for your tolls by phone using your credit or debit card. Call us on freephone 0800 40 20 20 Monday to Friday 8am to 6pm. From outside New Zealand call +64 6 953 6200.

How to pay an infringement notice

You can pay a toll infringement notice by post or by phone.

By post

You can pay your infringement notice by posting your remittance advice and cheque for the complete infringement amount to the address below:

NZTA Toll Road
Palmerston North Office
Private Bag 11777
Palmerston North 4442

By phone

You can pay for your tolls by phone using your credit or debit card. Call us on freephone 0800 40 20 20 Monday to Friday 8am to 6pm. From outside New Zealand call +64 6 953 6200.

What to do if you weren’t driving

If you’ve received a toll payment notice as the registered person of the vehicle but were not the person driving, you can complete the statutory declaration form below within 28 days after being notified of the non payment of the toll and send it to:

NZTA Toll Road
Palmerston North Office
Private Bag 11777
Palmerston North 4442

Statutory declaration form (PDF, 123KB)